Terms & Conditions

Last Updated: September 26, 2026

1. Acceptance of Terms

By accessing or using the Bhadagadi website, mobile applications, and related services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our services.

2. About Bhadagadi

Bhadagadi is a transportation technology platform that connects passengers and drivers and facilitates ride-booking and related transportation services. Bhadagadi may provide technology and platform services while transportation services may be provided by independent drivers or service providers.

3. User Eligibility

You must provide accurate information and comply with applicable laws when using Bhadagadi. Users must meet the minimum age and other eligibility requirements applicable to the services they use.

4. User Accounts

You are responsible for maintaining the accuracy and security of information associated with your account. You should not share your account credentials with another person or use another person's account without authorization.

5. Ride Bookings

Ride details, availability, estimated fares, pickup locations, destinations, and other booking information may be displayed through the Bhadagadi platform.

A booking may be subject to driver availability, service area, technical limitations, traffic conditions, weather, and other circumstances.

6. Fares and Payments

Applicable fares and charges may be displayed before or during a booking. Fares may vary depending on vehicle type, distance, duration, location, demand, tolls, taxes, or other applicable charges.

Payments may be processed through third-party payment providers. Their respective terms and policies may also apply.

7. Cancellation and Refunds

Cancellation charges, refund eligibility, and other booking-related charges may depend on the applicable service, booking conditions, payment method, and circumstances of cancellation.

8. Driver Responsibilities

Drivers using the Bhadagadi platform are responsible for complying with applicable transportation laws, maintaining required licences and documents, operating vehicles safely, and treating passengers respectfully.

9. Passenger Responsibilities

Passengers must provide accurate pickup and destination information, behave respectfully toward drivers, follow applicable safety requirements, and avoid unlawful or dangerous activities.

10. Prohibited Activities

Users must not use Bhadagadi for unlawful activities, fraud, harassment, threats, abuse, unauthorized commercial activity, interference with the platform, or any activity that may compromise the safety or security of other users, drivers, or Bhadagadi.

11. Safety

Users should follow applicable safety instructions and laws while using transportation services. In an emergency, users should contact the appropriate emergency services or authorities.

12. Platform Availability

We aim to keep Bhadagadi services available and reliable, but we do not guarantee that the website, applications, or services will always be available, uninterrupted, or error-free.

13. Third-Party Services

Bhadagadi may integrate with third-party services, payment providers, maps, communication services, or other technologies. Third-party services may have separate terms and privacy policies.

14. Intellectual Property

The Bhadagadi name, branding, logos, website content, software, designs, graphics, and other materials provided by Bhadagadi are protected by applicable intellectual property laws. They may not be copied, modified, distributed, or used without appropriate authorization.

15. Suspension or Termination

Bhadagadi may suspend or restrict access to an account or service where reasonably necessary for safety, security, fraud prevention, legal compliance, violation of these terms, or other legitimate operational reasons.

16. Limitation of Liability

To the extent permitted by applicable law, Bhadagadi will not be responsible for losses arising from circumstances outside its reasonable control, including network failures, technical interruptions, traffic conditions, weather events, third-party services, or actions of independent service providers.

17. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised "Last Updated" date. Continued use of the services after an update may be subject to the updated terms.

18. Governing Law

These Terms & Conditions are subject to applicable laws of India. Any dispute will be handled in accordance with applicable Indian law and the jurisdiction legally applicable to the matter.

19. Contact Us

If you have questions regarding these Terms & Conditions, contact Bhadagadi at:

Email: bhadagadiapp@gmail.com
© 2026 Bhadagadi. All Rights Reserved.